We will accept the return of goods from you only:

1.By prior arrangement (confirmed in writing and authorised by a director);
 
2.On payment of a 25% handling charges (unless the goods were defective when delivered) and

   for non faulty goods; where they areunopened and as fit for sale on their return as they were on delivery.
 
3.If a manufacturer offers a money back guarantee, you must contact the manufacturer directly who will advise of their returns    procedure. The manufacturer will be responsible for processing any refund for you.
 
4.For faulty goods please download the RMA form and follow the procedure as listed!